Privacy Policy
Last updated: September 24, 2026
This English version is a translation provided for convenience. In case of any discrepancy, the French version prevails. French version
Preamble — Data controller
This Privacy Policy describes how Remix Pro AI (hereinafter the "Service") collects, uses and protects users' personal data, in accordance with the General Data Protection Regulation (GDPR).
SARL Roxana — SIREN 479 371 478 — SIRET (registered office) 479 371 478 00039 — intra-Community VAT no. FR12 479 371 478 — 140 rue des Blanchots, 73440 Les Belleville, France — contact@remixproai.com
This Privacy Policy is complementary to the Service's Terms of Use, which is a separate document.
1. Data collected
1.1 At account creation
| Data | Mandatory | Purpose |
|---|---|---|
| Yes | Login identifier, account-related communications | |
| Username (pseudonym) | Yes | Public identity on the Service |
| Password | Yes | Authentication (stored hashed, never in plain text) |
| Acceptance of the Terms of Use (time-stamped) | Yes | Legal proof of consent |
1.2 Optional data
After creating an account, the user may provide a biography and links to their personal Instagram, TikTok and YouTube accounts. These fields are simple text links displayed on the profile — they do not trigger any automatic connection or synchronisation with these platforms.
1.3 Data generated by use of the Service
- History of remixes created (title, genre, BPM, key, duration, dates)
- Gamification progress (level, cumulative views)
- Daily record of the user's total number of YouTube views (one record per day), used to calculate the views of each period in the rankings
- User's country (two-letter country code, for example "FR"): automatically inferred from the IP address at login, through the website host (Vercel), only when this field is not yet filled in — a country already filled in is never replaced automatically. The user may change or remove it at any time from their Profile; it may also be filled in by an administrator of the Service. Only the country code is stored in the user's account: the IP address is not kept there.
- Choice to appear or not in the public "Top 100" ranking (see articles 3 and 7)
- Notification preferences
- Voice sample, if the user uses the voice cloning feature (sensitive data, see article 1.4)
1.4 Sensitive data — voice recording
If the user uses the voice cloning feature, an audio sample of their voice is recorded and transmitted to our technical provider ElevenLabs (see article 3) in order to generate the voice clone. This sample is kept by this provider for as long as the user's account exists, and is automatically deleted if the account is deleted (see article 5).
Data never collected by the Service: real first and last names, postal address, telephone number, date of birth, means of payment (no payment solution is integrated to date).
2. Purposes and legal bases of processing
| Purpose | Legal basis (GDPR) |
|---|---|
| Creation and management of the user account | Performance of a contract (art. 6.1.b) |
| Generation of remixes and features of the Service | Performance of a contract (art. 6.1.b) |
| Security, fraud prevention, compliance with the Terms of Use | Legitimate interest (art. 6.1.f) |
| Account-related email notifications (remix generated, level reached) | Performance of a contract (art. 6.1.b) |
| Marketing notifications (news, offers) | Consent (art. 6.1.a) — can be disabled at any time |
| Public "Top 100" ranking of users by number of views, by country, by continent or worldwide (username, disc obtained, number of views, country) | Legitimate interest (art. 6.1.f) — the user may opt out at any time (see article 7) |
3. Data recipients and processors
Some data is transmitted to third-party technical providers, strictly necessary for the operation of the Service:
| Provider | Data transmitted | Purpose |
|---|---|---|
| Suno (AI music generation) | Lyrics, musical parameters, audio excerpts of the source track | Remix generation |
| ElevenLabs (voice cloning) | User's voice sample | Voice cloning (Pro feature) |
| Cloudflare R2 (storage) | Generated audio files (stems, MP3, exports) | File hosting |
| YouTube / TikTok / Mixcloud / SoundCloud (publishing) | Username (publicly displayed in the title/description), remix file | Publication of the remix on the official Remix Pro AI channels |
| DeepL / Genius / Musixmatch (lyrics) | Track title/artist, lyrics text | Lyrics translation and search |
Visibility to other users — "Top 100" ranking. The Service offers a public "Top 100" ranking, viewable by logged-in users. For each ranked user, it displays their username, their disc (progress level) and their number of YouTube views over the chosen period (week, month, year or all time), at the level of their country, their continent or the world. The country is not displayed next to the username, but a user who appears in the ranking of a country or a continent is, in effect, associated with it. When the username is identical to the part of the email address before "@" (the case of an automatically created username), only its first characters are displayed; the email address is never displayed.
The user may choose at any time not to appear in this ranking (see article 7). The "Ranking of your connections", visible only between users who are connected with each other, is not affected by this choice.
Remix Pro AI does not sell or rent users' personal data to third parties for commercial or advertising purposes.
4. Data transfers outside the European Union
Some of our technical providers (in particular Suno and ElevenLabs) are based outside the European Union, notably in the United States. These data transfers are governed by the mechanisms provided for by the GDPR.
5. Retention period
| Data | Retention period |
|---|---|
| Active account data | Lifetime of the account |
| Account deleted by the user | Automatic permanent deletion 30 days after the deletion request, including with our providers (e.g. deletion of the voice sample at ElevenLabs) |
| Remix audio files that have been neither downloaded nor published | Automatic deletion after 7 days |
| History of published remixes (title, genre, date — excluding the audio file) | Kept in order to preserve the history of publications already online on third-party platforms, even after deletion of the associated account |
| Daily record of the total number of views | 400 days, then automatic deletion |
| User's country | Lifetime of the account — can be changed or removed at any time from the Profile |
6. Cookies
The Service uses a single functional cookie, strictly necessary, which remembers the language chosen by the visitor. This cookie does not collect any browsing data and is not shared with any third party.
The Service does not use any audience-measurement, advertising or third-party tracking cookies as of the date of writing of this document.
The user's login session is managed by an authentication token stored locally in the browser, and not by a cookie.
7. Rights of data subjects
In accordance with the GDPR, every user has the following rights over their personal data:
- Right of access: obtain a copy of their personal data
- Right to rectification: correct inaccurate data, directly from their "My account" area (including the country, which can be changed in the Profile)
- Right to erasure: delete their account and data, from the Privacy section of their personal area
- Right to data portability: export their data in a structured format (JSON), directly from their personal area; the export includes in particular the country and the choice regarding the "Top 100" ranking
- Right to object and to withdraw consent: for marketing communications, via the notification preferences or the unsubscribe link
- Right to object to the public ranking: not appear in the "Top 100", via the "Appear in the Top 100" switch in the Privacy section of their personal area (enabled by default); the opt-out takes effect immediately, for all areas and all periods
- Right to restriction of processing
To exercise these rights, the user may use the dedicated features of their "My account" area, or contact: contact@remixproai.com
8. Data security
Remix Pro AI implements reasonable technical measures to protect users' data, in particular: password hashing (never stored in plain text), encrypted data transmission (HTTPS), and restricted access to data by internal teams.
9. Minimum age
The Service is reserved for persons aged at least 18, in accordance with the Terms of Use. No data is knowingly collected from minors.
10. Amendment of the Privacy Policy
Remix Pro AI may amend this Policy at any time. Any substantial amendment will be notified to users by email or in-application notification, with reasonable notice before it comes into force.
11. Contact
For any question relating to this Privacy Policy, the user may contact Remix Pro AI at: contact@remixproai.com